We aim to ensure our customers are satisfied with their purchases. Items can be returned within 30 days of the delivery date, provided they are unused, in the original packaging, and in the same condition as when received. To complete your return, we require a receipt or proof of purchase. Products that show signs of use, damage, or alterations, or are returned without original packaging, will not be eligible for a refund or exchange. Clearance and sale items are final and not eligible for return unless they are defective or damaged.

To initiate a return, please contact our customer service team with your order number and reason for the return. Upon approval, we will provide you with a return authorization and instructions for shipping the item back to us. Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item. Once the return is received and inspected, we will notify you of the approval or rejection of your return.

Approved returns will be processed promptly, and a refund will be issued to your original method of payment within 7-10 business days. If you prefer, we can offer an exchange for the same item, subject to availability. If the returned item is deemed non-refundable due to not meeting the return criteria, we will contact you with an explanation and return the item to you. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account. We are committed to providing a smooth return experience and addressing any issues promptly to ensure customer satisfaction.